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Category Administration & Secretarial

      Sub Category Administration
 

  Details

Jacksonstone Recruitment and our Bray based Healthcare Client are currently recruiting for an experienced Applications Specialist to join the Technical Support Team.  

 

Responsibilities of the role:

 

·        Provide customer applications support via email and phone for Companies systems

 

·        Logging and tracking all customer contact in the CRM system

 

·        Development and generation of reports using the CRM system

 

·        Administration of companies’ distributor website including assigning new users, uploading notifications, and informing the customers of the changes

 

·        Generation and maintenance of user manuals, as well as other support documents

 

·        Provide verbal and written progress reports on assigned projects as required

 

·        International business travel is a requirement of this position. The amount of travel will vary depending on business and customer requirements. Travel may also be required from time to time to work at Customer facilities

 

·        Participation in monthly external quality assurance surveys, reporting of the results and analysing the peer group data

 

·        Write &/or execute test protocols in the lab if required, as well as carrying out regular stock check

 

·        Author of technical documents

 

·        Provide verbal and written progress reports on assigned projects as required

 

·        Help to organize and deliver Customer training

 

The successful candidate will have a Science background, Degree essential, Masters preferable but not essential with at least 3 years’ experience writing technical documents and reports.

 

If you wish to discuss the position in the strictest confidence, please contact Breda O’Donoghue on 01 274 44 44 or 087 09 09 274.

 

Please apply for the role via link, full and detailed job spec available on application.

 

 

 

 

 

Location Bray
  Salary
  Contact Breda O'Donoghue
01 274 4459
Breda@jacksonstone.net
more information...
 
   

 
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